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PECB ISO-IEC-27035-Lead-Incident-Manager Exam Syllabus Topics:
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PECB Certified ISO/IEC 27035 Lead Incident Manager Sample Questions (Q29-Q34):
NEW QUESTION # 29
Scenario 2: NoSpace, a forward-thinking e-commerce store based in London, is renowned for its diverse products and advanced technology. To enhance its information security, NoSpace implemented an ISMS according to ISO/IEC 27001 to better protect customer data and ensure business continuity. Additionally, the company adopted ISO/IEC 27035-1 and ISO/IEC 27035-2 guidelines. Mark, the incident manager at NoSpace, strategically led the entire implementation. He played a crucial role in aligning the company's ISMS with the requirements specified in ISO/IEC 27001, using ISO/IEC 27035-1 guidelines as the foundation.
During a routine internal audit, a minor anomaly was detected in the data traffic that could potentially indicate a security threat. Mark was immediately notified to assess the situation. Then, Mark and his team immediately escalated the incident to crisis management to handle the potential threat without further assessment. The decision was made to ensure a swift response.
After resolving the situation, Mark decided to update the incident management process. During the initial phase of incident management, Mark recognized the necessity of updating NoSpace's information security policies. This included revising policies related to risk management at the organizational level as well as for specific systems, services, or networks. The second phase of the updated incident management process included the assessment of the information associated with occurrences of information security events and the importance of classifying events and vulnerabilities as information security incidents. During this phase, he also introduced a "count down" process to expedite the evaluation and classification of occurrences, determining whether they should be recognized as information security incidents.
Mark developed a new incident management policy to enhance the organization's resilience and adaptability in handling information security incidents. Starting with a strategic review session with key stakeholders, the team prioritized critical focus areas over less impactful threats, choosing not to include all potential threats in the policy document. This decision was made to keep the policy streamlined and actionable, focusing on the most significant risks identified through a risk assessment. The policy was shaped by integrating feedback from various department heads to ensure it was realistic and enforceable. Training and awareness initiatives were tailored to focus only on critical response roles, optimizing resource allocation and focusing on essential capabilities Scenario 2 (continued from above) According to scenario 2, in which phase did Mark introduce a "count down" process?
- A. Learn Lessons
- B. Respond
- C. Assess and Decide
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
The "count down" process introduced by Mark in the scenario is intended to expedite the evaluation and classification of information security events - determining whether they are actual incidents or not. This aligns precisely with the "Assess and Decide" phase in ISO/IEC 27035-1 and ISO/IEC 27035-2.
The "Assess and Decide" phase, as defined in ISO/IEC 27035-1:2016, involves the timely assessment of events, classification of vulnerabilities, and making decisions about appropriate handling paths. Speed is essential here, as delays in classifying and responding to potential incidents can increase risk exposure.
Mark's innovation-a "count down" timer-demonstrates a procedural enhancement to ensure incidents are not left unreviewed. This mechanism improves the timeliness and structure of incident classification and decision-making, which is a key objective of the "Assess and Decide" phase.
Reference Extracts:
ISO/IEC 27035-1:2016, Clause 6.2.2: "Assess and decide phase aims to determine the significance of reported events and decide how to treat them." ISO/IEC 27035-2:2016, Clause 7.3: "Assessment of events involves determining whether they constitute an incident and the urgency of response." Therefore, the correct answer is C: Assess and Decide.
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NEW QUESTION # 30
What determines the frequency of reviewing an organization's information security incident management strategy?
- A. The frequency of audits conducted by external agencies
- B. The nature, scale, and complexity of the organization
- C. The number of employees in the organization
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
ISO/IEC 27035-1:2016 Clause 7.1 explicitly states that the frequency and depth of reviewing the incident management strategy should be based on the organization's size, complexity, and threat environment. Larger or more complex environments may require more frequent reviews to remain agile and responsive.
Audit schedules (Option C) may influence timing, but they do not dictate the necessary frequency for strategic reviews. The number of employees (Option A) alone is not a sufficient factor.
Reference:
ISO/IEC 27035-1:2016 Clause 7.1: "The frequency and scope of reviews should be determined by the nature, scale, and complexity of the organization." Correct answer: B
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NEW QUESTION # 31
Scenario 5: Located in Istanbul, Turkey, Alura Hospital is a leading medical institution specializing in advanced eye surgery and vision care. Renowned for its modern facilities, cutting-edge technology, and highly skilled staff, Alura Hospital is committed to delivering exceptional patient care. Additionally, Alura Hospital has implemented the ISO/IEC 27035 standards to enhance its information security incident management practices.
At Alura Hospital, the information security incident management plan is a critical component of safeguarding patient data and maintaining the integrity of its medical services. This comprehensive plan includes instructions for handling vulnerabilities discovered during incident management. According to this plan, when new vulnerabilities are discovered, Mehmet is appointed as the incident handler and is authorized to patch the vulnerabilities without assessing their potential impact on the current incident, prioritizing patient data security above all else.
Recognizing the importance of a structured approach to incident management, Alura Hospital has established four teams dedicated to various aspects of incident response. The planning team focuses on implementing security processes and communicating with external organizations. The monitoring team is responsible for security patches, upgrades, and security policy implementation. The analysis team adjusts risk priorities and manages vulnerability reports, while the test and evaluation team organizes and performs incident response tests to ensure preparedness.
During an incident management training session, staff members at Alura Hospital were provided with clear roles and responsibilities. However, a technician expressed uncertainty about their role during a data integrity incident, as the manager assigned them a role unrelated to their expertise. This decision was made to ensure that all staff members possess versatile skills and are prepared to handle various scenarios effectively.
Additionally, Alura Hospital realized it needed to communicate better with stakeholders during security incidents. The hospital discovered it was not adequately informing stakeholders and that relevant information must be provided using formats, language, and media that meet their needs. This would enable them to participate fully in the incident response process and stay informed about potential risks and mitigation strategies.
Also, the hospital has experienced frequent network performance issues affecting critical hospital systems and increased sophisticated cyberattacks designed to bypass traditional security measures. So, it has deployed an external firewall. This action is intended to strengthen the hospital's network security by helping detect threats that have already breached the perimeter defenses. The firewall's implementation is a part of the hospital's broader strategy to maintain a robust and secure IT infrastructure, which is crucial for protecting sensitive patient data and ensuring the reliability of critical hospital systems. Alura Hospital remains committed to integrating state-of-the-art technology solutions to uphold the highest patient care and data security standards.
According to scenario 5, which of the following principles of efficient communication did Alura Hospital NOT adhere to?
- A. Appropriateness
- B. Responsiveness
- C. Credibility
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
According to ISO/IEC 27035-1:2016 (Information Security Incident Management - Part 1: Principles of Incident Management), one of the core principles of effective communication in incident management is
"appropriateness." This refers to ensuring that the right information is shared with the right stakeholders using the appropriate channels, language, format, and timing. The objective is to guarantee that communication is both understandable and actionable by its recipients.
In the scenario, Alura Hospital recognized that they were not adequately informing stakeholders during security incidents. They identified a gap in providing relevant information using suitable formats, media, or language. This failure points directly to a lack of "appropriateness" in their communication strategy.
According to ISO/IEC 27035-1, Section 6.4 (Communication), it is essential to tailor incident communication to stakeholder needs to ensure informed decision-making and engagement.
The other options-credibility and responsiveness-are not indicated as the failing areas. There is no mention that the information provided lacked credibility or that the hospital failed to respond to incidents or communicate in a timely manner. Rather, the issue lies with the medium, clarity, and stakeholder alignment- hallmarks of appropriateness.
Reference Extracts from ISO/IEC 27035-1:2016:
Clause 6.4: "Communication must be timely, relevant, accurate, and appropriate for the target audience." Clause 7.2.4: "Stakeholders should be informed using formats and channels that they can easily access and understand." Therefore, the principle not adhered to by Alura Hospital is clearly: Appropriateness (C).
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NEW QUESTION # 32
Scenario 5: Located in Istanbul. Turkey. Alura Hospital is a leading medical institution specializing in advanced eye surgery and vision care. Renowned for its modern facilities, cutting edge technology, and highly skilled staff, Alura Hospital is committed to delivering exceptional patient care. Additionally, Alura Hospital has implemented the ISO/IEC 27035 standards to enhance its information security incident management practices.
At Alura Hospital, the information security incident management plan is a critical component of safeguarding patient data and maintaining the integrity of its medical services This comprehensive plan includes instructions for handling vulnerabilities discovered during incident management According to this plan, when new vulnerabilities are discovered, Mehmet is appointed as the incident handler and is authorized to patch the vulnerabilities without assessing their potential impact on the current incident, prioritizing patient data security above all else Recognizing the importance of a structured approach to incident management. Alura Hospital has established four teams dedicated to various aspects of incident response The planning team focuses on implementing security processes and communicating with external organizations The monitoring team is responsible for security patches, upgrades, and security policy implementation The analysis team adjusts risk priorities and manages vulnerability reports, while the test and evaluation team organizes and performs incident response tests to ensure preparedness During an incident management training session, staff members at Alura Hospital were provided with clear roles and responsibilities. However, a technician expressed uncertainty about their role during a data integrity incident as the manager assigned them a role unrelated to their expertise. This decision was made to ensure that all staff members possess versatile skills and are prepared to handle various scenarios effectively.
Additionally. Alura Hospital realized it needed to communicate better with stakeholders during security incidents. The hospital discovered it was not adequately informing stakeholders and that relevant information must be provided using formats, language, and media that meet their needs. This would enable them to participate fully in the incident response process and stay informed about potential risks and mitigation strategies.
Also, the hospital has experienced frequent network performance issues affecting critical hospital systems and increased sophisticated cyber attacks designed to bypass traditional security measures. So, it has deployed an external firewall. This action is intended to strengthen the hospital s network security by helping detect threats that have already breached the perimeter defenses. The firewall's implementation is a part of the hospital's broader strategy to maintain a robust and secure IT infrastructure, which is crucial for protecting sensitive patient data and ensuring the reliability of critical hospital systems. Alura Hospital remains committed to integrating state-of-the-art technology solutions to uphold the highest patient care and data security standards.
During a training session on incident management at Alura Hospital, staff members are presented with various roles and responsibilities. One staff member, a technician, was unsure about their role during a data integrity incident. According to the training objectives, did the manager take the correct action to ensure the technician was prepared?
- A. No, they should have provided the technician with specific role-playing exercises related to data integrity incidents
- B. No, roles and responsibilities should be assigned based on seniority to ensure that more experienced staff handle complex scenarios
- C. Yes, roles and responsibilities should include rotational training to ensure all staff are versatile
Answer: C
Explanation:
Comprehensive and Detailed Explanation:
According to ISO/IEC 27035-2 and ISO/IEC 27002:2022 (A.6.3 - Information Security Awareness and Training), incident response training should aim to build both competence and adaptability. Cross-training and rotational exposure to different incident types prepare staff for a wide range of potential scenarios, enhancing organizational resilience.
Assigning roles not strictly based on current expertise fosters flexibility and supports development, particularly in incident response, where versatile response capabilities are critical.
Reference:
ISO/IEC 27035-2:2016, Clause 5.2.3: "Training should cover various incident scenarios and enable staff to take on different responsibilities as required." ISO/IEC 27002:2022, Control A.6.3: "Training should be ongoing and adaptive to emerging threats and varied incident types." Correct answer: A
NEW QUESTION # 33
Scenario 4: ORingo is a company based in Krakow, Poland, specializing in developing and distributing electronic products for health monitoring and heart rate measurement applications. With a strong emphasis on innovation and technological advancement, ORingo has established itself as a trusted provider of high-quality, reliable devices that enhance the well being and healthcare capabilities of individuals and healthcare professionals alike.
As part of its commitment to maintaining the highest standards of information security, ORingo has established an information security incident management process This process aims to ensure that any potential threats are swiftly identified, assessed, and addressed to protect systems and information. However, despite these measures, an incident response team member at ORingo recently detected a suspicious state in their systems operational data, leading to the decision to shut down the company-wide system until the anomaly could be thoroughly investigated Upon detecting the threat, the company promptly established an incident response team to respond to the incident effectively. The team's responsibilities encompassed identifying root causes, uncovering hidden vulnerabilities, and implementing timely resolutions to mitigate the impact of the incident on ORingo's operations and customer trust.
In response to the threat detected across its cloud environments. ORingo employed a sophisticated security tool that broadened the scope of incident detection and mitigation This tool covers network traffic, doud environments, and potential attack vectors beyond traditional endpoints, enabling ORingo to proactively defend against evolving cybersecurity threats During a routine check, the IT manager at ORingo discovered that multiple employees lacked awareness of proper procedures following the detection of a phishing email. In response, immediate training sessions on information security policies and incident response were scheduled for all employees, emphasizing the importance of vigilance and adherence to established protocols in safeguarding ORingo's sensitive data and assets.
As part of the training initiative. ORingo conducted a simulated phishing attack exercise to assess employee response and knowledge. However, an employee inadvertently informed an external partner about the 'attack'' during the exercise, highlighting the importance of ongoing education and reinforcement of security awareness principles within the organization.
Through its proactive approach to incident management and commitment to fostering a culture of security awareness and readiness. ORingo reaffirms its dedication to safeguarding the integrity and confidentiality of its electronic products and ensuring the trust and confidence of its customers and stakeholders worldwide.
According to scenario 4, in response to a detected threat across its cloud environments, which tool did ORingo utilize to extend its threat detection and response capabilities beyond traditional endpoints?
- A. IPS
- B. XDR
- C. SIEM
Answer: B
Explanation:
Comprehensive and Detailed Explanation:
XDR (Extended Detection and Response) is a security solution that integrates and correlates data across multiple domains including endpoints, networks, cloud workloads, and more. In the scenario, the tool is described as capable of covering network traffic, cloud environments, and beyond-characteristics that align directly with the capabilities of XDR.
IPS (Intrusion Prevention System) focuses narrowly on network perimeter security.
SIEM (Security Information and Event Management) is primarily focused on log aggregation and analysis rather than real-time detection and automated response across multiple layers.
Reference:
NIST SP 800-207 and modern security frameworks define XDR as a centralized detection and response platform with cross-domain visibility.
Therefore, the correct answer is A: XDR
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NEW QUESTION # 34
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